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Shipping, Refunds, & Returns

SHIPPING

 

Gallery Shipping

The Wiford Gallery provides professional crating, shipping, and insuring for any artwork purchased and can ship both nationally and internationally. Shipping quotes and delivery times vary based on location and fluctuations in shipping costs. If you have placed an order through our website and are interested in Gallery Shipping, an Art Dealer will contact you within 1 business day to go over your shipping options. Tracking information is provided for all shipments. Due to increased instances of delays within shipping companies, shipping time frames may be extended and we cannot guarantee any specific delivery date. Thank you for your understanding.

Economy Dropship

Applies to Lyman Whitaker Wind Sculptures only. A brand new sculpture will be made to order and shipped directly from the artist's studio. In most cases, this is the lowest-cost method of shipping though wait times are currently several weeks longer than items shipped from the gallery. (Gallery ship orders estimate 2-3 weeks to ship, dropship orders currently estimate 6-12 weeks to ship until further notice.)

In-Store Pickup

You may also pick up your artwork directly from the Wiford Gallery, located at 403 Canyon Road, Santa Fe, NM, 87501 and open Monday through Saturday 9am to 5pm, and Sundays 9:30am to 5pm. *An Art Dealer will contact you within 24 hours of purchase to confirm availability for in-store pickup.

 

REFUNDS AND RETURNS

Though unlikely, if a piece of artwork is determined to be damaged in some way when it was purchased then it will be considered eligible for a return and refund. In cases where the artist is able to repair the artwork, the gallery will cover the expense to have it repaired and sent back to you. Under special circumstances we may accept the return of undamaged artwork for gallery credit.

Note: The Lyman Whitaker Wind Sculptures do come with a warranty for added assurance in the unlikely event of defect.